I have a viao laptop (windows8). I had it for just six months. Last night I got a windows upate, so I made an update. When asked to restart it, it restarted fine. But when I tried to shut it down then turn on again, it didn't start. It was just in loading mode then screen just turned to black. It's currently in sony service center, they'll check it then call me back. I am afraid they will tell that the only solution is to reformat, because it will really cost me a lot! It's office is microsoft 2013. And I'll lost it if the pc will be reformatted. And I can't accept that the only solution is to reformat, cos I just had it for 6 months, and not yet done paying for it.
What do you think is the problem? And possible solution?
What do you think is the problem? And possible solution?