Sound and mouse suddenly not working....?

haoleflip719

Honorable
Dec 18, 2012
3
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10,510
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Hello! I have a Toshiba L505D-LS5006 laptop that is about 3 years old. Everything has been working fine on it until I turned it on about 30 minutes ago and found that my mouse and sound wasn't working. I looked in my device manager and saw a yellow exclamation point over the sound device. I tried to update the drivers, but it said that I already have the most current drivers. However, when I go into properties it says that there is no device installed at all. I then reformatted my computer, re-installed all the necessary drivers and Windows 7 updates and found that I was still having the same issue. I looked in device manager again and saw that my USB controllers were not showing at all. This scares me that it could be a possible hardware issue....?

Any help is appreciated...

To add, I have a Razer mouse and I am sure that it works because it works on my brother's computer, just not mine. When I plug the mouse into any usb port on my laptop the mouse wheel lights up, but the laser does not come on. I also run a Belkin cooling fan underneath for lap gaming and when I plug that in it works just fine, so I am confused. If it was hardware-related wouldn't it not work at all?

Exact Specs:

AMD Athlon II Dual-Core Processor M300
Windows 7 Home Premium (64-bit)
3GB DDR2 800MHz memory
ATI 4100 Mobility Integrated Graphics
320GB HDD (5400rpm, Serial ATA)
DVD-SuperMulti drive (+/-R double layer)
Wi-Fi Wireless networking (802.11b/g)
No Bluetooth (No Antenna)
Standard US keyboard with 10-key pad (Black)
Touch pad pointing device with multi touch control
Li-Ion (4000mAh, 6-Cell)
1-eSATA/USB combo port
2-USB (2.0) ports
 
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