Good morning everyone
Recently I built a new computer and was very excited to use some new gear with it however I seem to be having a little bit of an issue with the audio.
Firstly the audio works and works very well. It sounds crystal clear in both my headphones and speakers however, when I go to use the switch function in the Sound Blaster Z software and move the slider to change audio outputs from speakers to headphones or vise versa, sound just turns off completely. For example, I could be listening to pandora and it'll be in the middle of a song and when I make the switch the audio will just stop but the seek bar will keep moving. Pausing does not work either. Its fixed by reloading my webpages or sometimes I have to exit my web browser entirely and start it again for the sound to be fixed. Same thing with games meaning I have to not be in them and if I am then audio doesn't come back at all until after restarting it. In other words, if I want to use the switch function, I can't be doing anything and I'm inclined to believe that this is not 100% correct on how this is supposed to work and even then there's been 1 instance so far where I've had to restart completely for audio to come back and its only been a couple days that I've had this machine. It should be noted that switching back to the original output does not work either (So play something with sound out of headphones, switch to speakers, everything breaks, switch back to headphones, nothing as well). Lastly, audio will be just fine until I touch this switch setting. There are no breaks, scratchy-ness, buzzing, etc. It works great until I try to change outputs.
Some items:
Motherboard: MSI Gaming Z170A M5
Speakers: Klipsch ProMedia 2.1
Heaphones: Sennheiser G4ME ONE
OS: Windows 10 (64bit)
This is a brand new setup and a fresh install of everything and as far as I know, the most recent versions of all drivers and OS updates. I've tried doing some searching on my own but I just can't seem to figure this out. Changing bit rates, tinkering with various surround options as I saw suggested in other places (changing 2.1 to 5.1 and disabling the speakers I don't have for instance) and a handful of other small and minor adjustments. I've tried using the Audio Switch 3rd party software but I have not tried SBZ which was another thing I found just this morning.
The only 2 things I have not tried so far is simply removing the Sound Blaster Z sound card and plugging things in directly to the motherboard and reformatting and using Windows 7. Neither of which I would rather do but if push came to shove I would do it (Especially redoing my OS again since that's not fun at all). Aside from this issue, everything works perfectly.
Any help or guidance on this would be greatly appreciated. If anymore information is needed please let me know.
Recently I built a new computer and was very excited to use some new gear with it however I seem to be having a little bit of an issue with the audio.
Firstly the audio works and works very well. It sounds crystal clear in both my headphones and speakers however, when I go to use the switch function in the Sound Blaster Z software and move the slider to change audio outputs from speakers to headphones or vise versa, sound just turns off completely. For example, I could be listening to pandora and it'll be in the middle of a song and when I make the switch the audio will just stop but the seek bar will keep moving. Pausing does not work either. Its fixed by reloading my webpages or sometimes I have to exit my web browser entirely and start it again for the sound to be fixed. Same thing with games meaning I have to not be in them and if I am then audio doesn't come back at all until after restarting it. In other words, if I want to use the switch function, I can't be doing anything and I'm inclined to believe that this is not 100% correct on how this is supposed to work and even then there's been 1 instance so far where I've had to restart completely for audio to come back and its only been a couple days that I've had this machine. It should be noted that switching back to the original output does not work either (So play something with sound out of headphones, switch to speakers, everything breaks, switch back to headphones, nothing as well). Lastly, audio will be just fine until I touch this switch setting. There are no breaks, scratchy-ness, buzzing, etc. It works great until I try to change outputs.
Some items:
Motherboard: MSI Gaming Z170A M5
Speakers: Klipsch ProMedia 2.1
Heaphones: Sennheiser G4ME ONE
OS: Windows 10 (64bit)
This is a brand new setup and a fresh install of everything and as far as I know, the most recent versions of all drivers and OS updates. I've tried doing some searching on my own but I just can't seem to figure this out. Changing bit rates, tinkering with various surround options as I saw suggested in other places (changing 2.1 to 5.1 and disabling the speakers I don't have for instance) and a handful of other small and minor adjustments. I've tried using the Audio Switch 3rd party software but I have not tried SBZ which was another thing I found just this morning.
The only 2 things I have not tried so far is simply removing the Sound Blaster Z sound card and plugging things in directly to the motherboard and reformatting and using Windows 7. Neither of which I would rather do but if push came to shove I would do it (Especially redoing my OS again since that's not fun at all). Aside from this issue, everything works perfectly.
Any help or guidance on this would be greatly appreciated. If anymore information is needed please let me know.