• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Sound comes out of laptop, but when it connects to monitor no sound.

Jan 10, 2016
3
0
4,510
I have a Lenovo Y50 And am trying to connect my sound to my VX228 LCD Monitor. It was working fine earlier but the problem is this: I set it up and turn it on everythings fine. it goes on like this for a month or so until I come in and turn it on. My volume has a red x next to the volume icon. I trouble shoot the problem and it still doesnt work and seems like it is worse.
 
Hi,

Please do try these troubleshooting steps that may help in solving that issue.
- Start by uninstalling/reinstalling the sound card driver.
- Go to Device Manager and uninstall the sound driver.
- Reboot your laptop once uninstalled and it should automatically reinstall the driver.
- If it doesn't, download and install the latest sound driver from Lenovo's Support site.
- Here's the link: http://support.lenovo.com/ph/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo
- After installing the driver, make sure that your monitor is set as the default Playback Device.
- Do test it again after setting all things up.