Question TCL 55" Tv Black Screen Issue

[Sepulphagist]

Hi guys, I'm having an issue with my TCL 55 inch TV. It goes black screen and is very difficult to get out of it. Sounds can be heard and resetting sometimes returns the picture but not consistently. Here is a short video of the issue.

View: https/youtu.be/J-0po8v1rIA

 

[loneeagle55]

Just had my TCL 55' screen go black have sound tried all the procedures to fix to include reset button. Contacted customer support and their solutions did not help. this TV was 3 1/5 months out of warranty. Even though they came highly recommended and their features are great, they should last longer than 15 1/5 months. In my opinion I would not recommend purchasing any TCL products, they are a company that only wants your money and don't care about quality or reputation.