The answer keeps talking about the video cable.

[Foxxjulie]

I have an HP laptop from 2015, I have no video cable?! I have white screen! Is it worth it to try and repair it? Thank you very much.

 

[ffg7]

see which is more cost effective as in repair or get new.

 

[ffg7]

make & model# of that hp laptop?

 

[Foxxjulie]

HP Pavilion x360 Convertible 13-s121ds

 

[ffg7]

connect to an external monitor even a friend's for testing purposes that has a hdmi port in it to see if laptop displays ok on it or not.
laptop specs https/support.hp.com/ca-en/document/c04844808

 

[Foxxjulie]

Thank you so much. Hooked it up to my SmartTV through HDMI port and it was the dreaded white screen there as well. Do I try to repair it, or time to start looking for a new one? I so very much appreciate the help!

 

[ffg7]

see which is more cost effective as in repair or get new.