The computer is a Aspire E 15 Touch, E5-511P-C9BM, SNID # 42308296634, Intel Celeron quad core processor Ns930 (up to 2.16 GHz), Intel HD grapshics, 8 GB DDR3 L Memory, 500 GB HDD. Just got this computer on May 7, took all day Sunday for 225 update, and Sunday evening upgraded it to windows 10. It was thrashing before I did all that on Sunday, I was hopping that would take care of the problem.. If you need more than this just let me know...