This Laptop Should Not Run THIS Slow

[AShiddyGamer]

Hey all. This laptop is running RIDICULOUSLY slow and I can't find the cause. Chrome can take upwards of 5 minutes to open. Webpages will take ages to load, system will lock up, etc. The only thing I really use this for is light browsing, watching videos and Skype.

I've run QA+Win32 - received no errors. I've reformatted several times, upgraded to Windows 10 from Windows 8, and task manager never shows any resources at 100%. It can be at steady 10%s or 40%s and still run ridiculously slow. All but the essentials are disabled on startup.

I am at a complete loss, maybe my laptop is just slow and I'm spoiled by my custom build desktop? You tell me.

HP Envy 17-j013cl
8GB RAM
i5-3230M CPU @ 2.60GHz
1TB HDD
Intel HD Graphics 4000

I haven't owned a laptop in years but I don't think the specs are THAT bad. Does anyone have any ideas?

Thanks in advance.

Edit: I should mention that since ending my Skype call before posting this, performance has dramatically improved. Could Skype be taxing the entire system so heavily while showing no performance spike in Task Manager?

 

[JackNaylorPE]

What does task manager say is using those CPU cycles ?

Did the lappie come with Win 8 or was that a previous upgrade ?

Does it still run slow if you disable WiFi ?

 

[AShiddyGamer]

What does task manager say is using those CPU cycles ?

Did the lappie come with Win 8 or was that a previous upgrade ?

Does it still run slow if you disable WiFi ?

Usually just minor tasks like Skype using 8%, Synaptics Touchpad using .6-1%, WIndows Audio Device Graph Isolation using like 3%.

Unit came with Windows 8. Had a lot of issues with updates though.

Unit doesn't run faster or slower when WiFi is on or off.

Updated the question to point out that Skype seems to be a culprit in this scenario.

 

[JackNaylorPE]

Windows 10 conducts a lot of activities w/o letting you know what's going on ... this includes tracking your web usage, reporting media files on your HD, and using your computer as a server for other users to download windows updates. Disabling WiFi should suspend this activity and while it might not show in TM, if you saw a change in performance, then we might have found something worth looking at.

Expired AV programs are famous for using oodles of CPU cycles.

I did note that ya said up to 40% but those 3 were just 12%... and yes skype is a resource hog

http/community.skype.com/t5/Windows-archive/Skype-is-a-horrible-resource-hog/td-p/136316