• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Toshiba c55 won't let me do a recovery

Vet Tech

Estimable
Jun 4, 2015
1
0
4,510
I've turned it off then back on while holding the zero button. When it asks if I want to do a recovery I enter yes and enter. Then get an error message that says a device is missing, need to insert a disk or usb. I have neither. When I go system settings the go to advanced settings the safe mode is black and will not let me change it. All this happened overnight!! Any ideas, laptop isn't even a year old....
 
Go into your advanced/troubleshooting settings and open a command prompt

Type in
Bootrec /fixmbr
Bootrec /fixboot
Bootrec /rebuildbcd

Hope this helps