Toshiba Recovery Media error

t.elhello

Prominent
Dec 14, 2017
3
0
510
I bought the Toshiba Recovery Media for Qosmio x770 series from Toshiba website to use it to bring my laptop back to put of the box state. The instructions says to put dvd 1 in drive. Restart the laptop and press f12 then select DVD boot option. When I do that. It goes into black screen for a while then starts Windows normally without doing anything else. Seems the DVD doesn't boot correctly. Any ideas how to fix the issue?

The Message is receive before windows logo is "This product is recovered by one of more of the following
us5, 307, 459, us5, 434, 872, us5, 732,094, us6, 560,884.....etc

Realtek PCIe GBE Family Controller Series v2.38
PXE-E61: Media Test failure, check cable

PXE-M0F: Exiting PXE ROM.
 

t.elhello

Prominent
Dec 14, 2017
3
0
510


It was bought from Toshiba website.. guess i have to call them. Thanks