Toshiba satellite M50-A-11Q reboot

[chewy485]

Hi,
My Toshiba satellite M50-A-11Q was accidently knocked to the floor, at first there appeared to be no damage but a couple of things wouldn't load up so I turned it off to restart it.
When I turned it back on it brought up the Toshiba opening screen followed by the password screen (all as normal). Then when I enter the password the screen goes blank for a moment, it then bring up
>>checking media presence......
>>No Media Present......

That's only there for a couple of seconds and then the screen shows

Reboot and select proper Boot device
or Insert Boot Media in selected Boot device and press key

I have tried to try holding down F2 but nothing happens differently.
My computer knowledge is really a bit rubbish but if anyone has any ideas in simple language!) it would be great to hear them
Cheers
Rachel

 

[chewy485]

New news, I managed to get up the reboot menu by restarting with ctrl alt del then holding down F12, However, when I selected the recovery option and then pressed yes, it then brought up the same 2 screens as previously.
And now when I try F12 again it doesn't do anything!

 

[webworkings]

Sounds like your hard drive was either knocked loose and isn't connecting properly, or it got damaged and is no longer working. Either is possible when a laptop gets dropped.

Unless you feel comfortable opening it up yourself, I would suggest you take it to a tech.

 

[chewy485]

Hello,
Thank you for your reply.
I have already openned up the back of the computer and the hard drive seems to be completely still attached as it should be, so I was afraid that it might be internally damaged.
Oh well, probably time for a new laptop anyway!