Question Unable to create system recovery discs for Toshiba Satellite L505D-LS5007 laptop computer.

[debrobertson]

I was given a Toshiba Satellite L505D-LS5007 laptop computer. I have been trying to create a system recovery disc, but the system will not allow it. I have tried saving to DVD, CD, flash drive, and an external hard drive to no avail. What can I do? Do I need to order recovery discs from Toshiba? If so, how can I contact the company? I have tried looking for Toshiba on the internet but became confused when I finally found what I thought was their website because it couldn't pull up info on the laptop.

 

[USAFRet]

What error does it give you?
What OS is on it?

That is a pretty old laptop (I have a similar one). Likely the original Factory Reset partition is long gone.

 

[hang-the-9]

Get an external drive to store the files, and do a backup to image using a software like Macrium Reflect. You will need to make a bootable USB disk for Macrium to run off for best results, boot off that, then clone the disk in the laptop to an image file on the external drive.