Hello
Could someone please help if possible my other half has a fairly new laptop as above the kids were using it and she got it back broken, the front left touch pad button was loose and when the laptop is switched on the fan starts up briefly the green power light comes on the green plug in indicator comes on the battery light comes on orange i think because it is charging but the light at the far right do not come on one is the hard drive light the other im not sure and of course the far left light does not come on as this is the wireless light but apart from that it is basically dead ive tried the old take the battery out hold down pwr button switch on routine to no avail,ive also checked the ram is inserted the hard drive is inserted and what i believe to be the wireless card inserted on the offchance but again no luck, i have a sneaky feeling it could be the hard drive as the kids were the last ones to use it and it is possible that it has been dropped but im unsure i would be so grateful if someone has had this problem or knows how to fix it or what it is.
p.s. sorry if i have not been clear so apart from the lights as mentioned above, nothing the screen stays black ,but fan starts.
Thank you in advance
fozzy_12
Could someone please help if possible my other half has a fairly new laptop as above the kids were using it and she got it back broken, the front left touch pad button was loose and when the laptop is switched on the fan starts up briefly the green power light comes on the green plug in indicator comes on the battery light comes on orange i think because it is charging but the light at the far right do not come on one is the hard drive light the other im not sure and of course the far left light does not come on as this is the wireless light but apart from that it is basically dead ive tried the old take the battery out hold down pwr button switch on routine to no avail,ive also checked the ram is inserted the hard drive is inserted and what i believe to be the wireless card inserted on the offchance but again no luck, i have a sneaky feeling it could be the hard drive as the kids were the last ones to use it and it is possible that it has been dropped but im unsure i would be so grateful if someone has had this problem or knows how to fix it or what it is.
p.s. sorry if i have not been clear so apart from the lights as mentioned above, nothing the screen stays black ,but fan starts.
Thank you in advance
fozzy_12