- Mar 13, 2015
- 4
- 0
- 10,510
I have spent a decent amount of time searching and trying to fix this issue over the past few days to no avail, so I finally came here for help. Please correct me or point me to the correct place if this problem has been asked before. I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc...) but the move and click functions are fine. I have tried the following things:
-Rolling back to all possible versions of drivers in device manager (even the one that worked flawlessly before)
-Uninstalling and reinstalling Synaptics driver from HP
-Installing various Synaptics touchpad control panel from Microsoft Store (all shows download failed 0x803FB005, seems that I am not the only one)
-Resetting Microsoft Store, clearing cache, logging out and logging back in
-Countless reboots after uninstalling and installing drivers
-Finding touchpad properties in settings/ control panel (the "Synaptics" tap doesn't exist in my settings, this is literally all I have in my touchpad tab...)
https://ibb.co/9H0sf0D
I don't know what else I can do... Any help is appreaciated.
-Rolling back to all possible versions of drivers in device manager (even the one that worked flawlessly before)
-Uninstalling and reinstalling Synaptics driver from HP
-Installing various Synaptics touchpad control panel from Microsoft Store (all shows download failed 0x803FB005, seems that I am not the only one)
-Resetting Microsoft Store, clearing cache, logging out and logging back in
-Countless reboots after uninstalling and installing drivers
-Finding touchpad properties in settings/ control panel (the "Synaptics" tap doesn't exist in my settings, this is literally all I have in my touchpad tab...)
https://ibb.co/9H0sf0D
I don't know what else I can do... Any help is appreaciated.
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