Trackpad and Keyboard

javian

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Jun 9, 2017
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I need help I have a toshiba satellite a55d-b5212 and I need to use the keyboard and the trackpad at the same time but whenever I press a button on the keyboard while using the trackpad/mouse pad the cursor stops moving. Can someone give some advice.
 
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
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