• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

tring to factory reset my gateway NV57H13u laptop

Solution
Turn laptop off.
Now turn it on.
When you see “Gateway” logo, keep on pressing F8. And choose “Restore Computer” in pop-up menu.
System Restore window appears.
Click "Next" and follow wizard to restore laptop to default settings.
Turn laptop off.
Now turn it on.
When you see “Gateway” logo, keep on pressing F8. And choose “Restore Computer” in pop-up menu.
System Restore window appears.
Click "Next" and follow wizard to restore laptop to default settings.
 
Solution