If I plug it into my headset plug, there is only audio and the mic doesn't work. If I plug it into the microphone plug, only the mic works and no audio. What do I do to make it so that both the audio and the mic work?
trrs plug are 4 pins and regular audio have 3 pins see the picture http/www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/ so you need a 4 to 3 pins splitter to have both mic and headphones work something like this https/www.amazon.ca/3-5mm-Female-Earphone-Audio-Splitter/dp/B00S0RWKAS
trrs plug are 4 pins and regular audio have 3 pins see the picture http/www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/ so you need a 4 to 3 pins splitter to have both mic and headphones work something like this https/www.amazon.ca/3-5mm-Female-Earphone-Audio-Splitter/dp/B00S0RWKAS