Hello, as the title suggests, I'm trying to factory reset my laptop, but I'm not having much success.
Laptop brand and model: ASUS X55VD
Problem description: In order to access the recovery partition on this ASUS laptop, I'm supposed to hit the F9 key once the logo appears on boot. Done that, a few text appears so I can choose if I want to boot through the Recovery partition or Win7, thing is: I can only boot from Win7, the recovery partition doesn't appear at all.
I'm sure I have a recover partition, here's the proof:
(Sorry, it's in portuguese
but the recovery partition is highlighted in blue)
In the past my laptop came with 2 partitions, C: and D:, but I got a virus and paid a technician to format my laptop (had no idea how to do so back then lol), needless to say, he merged both partitions into one, I think that may be the cause of the problem, but I have no idea how to fix it. I have also tried to format my computer using the control panel, but it pops-up an error message saying it failed to reboot to continue the formating process, or something.
I don't really feel like burning a few discs in order to format my computer, hence why I'm asking this
Thanks in advance,
Raiden
Laptop brand and model: ASUS X55VD
Problem description: In order to access the recovery partition on this ASUS laptop, I'm supposed to hit the F9 key once the logo appears on boot. Done that, a few text appears so I can choose if I want to boot through the Recovery partition or Win7, thing is: I can only boot from Win7, the recovery partition doesn't appear at all.
I'm sure I have a recover partition, here's the proof:


In the past my laptop came with 2 partitions, C: and D:, but I got a virus and paid a technician to format my laptop (had no idea how to do so back then lol), needless to say, he merged both partitions into one, I think that may be the cause of the problem, but I have no idea how to fix it. I have also tried to format my computer using the control panel, but it pops-up an error message saying it failed to reboot to continue the formating process, or something.
I don't really feel like burning a few discs in order to format my computer, hence why I'm asking this

Thanks in advance,
Raiden