Tune-Up Utilities Virus installed on my computer, help cannot uninstall it!

FreeFourAll

Honorable
Jul 18, 2013
8
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10,510
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When installing a program, I accidentally installed Tune-Up utilities. It has been a while since I installed it. My PC is slower and Tune-Up took over and deleted Google Chrome. I cannot uninstall it using the uninstaller, nor Windows uninstaller, as it does not show up in Windows uninstaller. Is my hard drive fried? If I remove the important info and format my hard drive, will the important info still be infected?
 

swifty_morgan

Distinguished
Feb 10, 2006
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18,610
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start/run.......... type msconfig in the box. hit enter. look under start up and services. remove check mark from that program/restart.

look for a program called highjackthis.............. run it. see if that particular program comes up. if so, kill it.
 

swifty_morgan

Distinguished
Feb 10, 2006
87
0
18,610
6
start/run.......... type msconfig in the box. hit enter. look under start up and services. remove check mark from that program/restart.

look for a program called highjackthis.............. run it. see if that particular program comes up. if so, kill it.
 

FreeFourAll

Honorable
Jul 18, 2013
8
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10,510
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I did that, it shut down Tune-Up. Managed to delete the program folder and recycled it. The Tune Up utilities folder is gone, and completely recycled.
 

FreeFourAll

Honorable
Jul 18, 2013
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Yeah, sneaky underhanded people....
 

Bozrog McGurk

Honorable
Dec 15, 2013
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10,510
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Far be it for me to tell you to buy something but I spent ages trying to rid my laptop of this pest ,going the normal way then endless dead ends hours later and I had the answer all the time with one of my safety Auslogics Boost Speed .
Ive had Norton 360 for years now never looked anywhere else they just lost a customer for this and other reasons , Im not techy minded and found this very simple just my take on it and it worked no problem I had a link to uninstall that didn't do it ,and another tab "force removal" which done the trick ,it worked for me its up to you if you want to buy
 
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