Tune-Up Utilities Virus installed on my computer, help cannot uninstall it!

[FreeFourAll]

When installing a program, I accidentally installed Tune-Up utilities. It has been a while since I installed it. My PC is slower and Tune-Up took over and deleted Google Chrome. I cannot uninstall it using the uninstaller, nor Windows uninstaller, as it does not show up in Windows uninstaller. Is my hard drive fried? If I remove the important info and format my hard drive, will the important info still be infected?

 

[swifty_morgan]

start/run.......... type msconfig in the box. hit enter. look under start up and services. remove check mark from that program/restart.

look for a program called highjackthis.............. run it. see if that particular program comes up. if so, kill it.

 

[smorizio]

also run malwarebytes and a good anti virus program. also right click on the app and find the install folder and delete it.

 

[FreeFourAll]

start/run.......... type msconfig in the box. hit enter. look under start up and services. remove check mark from that program/restart.

look for a program called highjackthis.............. run it. see if that particular program comes up. if so, kill it.

I did that, it shut down Tune-Up. Managed to delete the program folder and recycled it. The Tune Up utilities folder is gone, and completely recycled.

 

[swifty_morgan]

that'll be 59.95............... LOL

 

[FreeFourAll]

that'll be 59.95............... LOL

Lul, that is best buy for you. Guys at best buy fix one virus and add another.

 

[womble]

I've always found Malwarebytes Anti Malware to be pretty good, especially when run in safe mode. There is a free version of that.

 

[swifty_morgan]

stay away from tune up utilities and registry cleaners of any kind. worst stuff a novice can try and do on their own.............. and usually never needed.

 

[FreeFourAll]

stay away from tune up utilities and registry cleaners of any kind. worst stuff a novice can try and do on their own.............. and usually never needed.

Yeah, sneaky underhanded people....

 

[Bozrog McGurk]

Far be it for me to tell you to buy something but I spent ages trying to rid my laptop of this pest ,going the normal way then endless dead ends hours later and I had the answer all the time with one of my safety Auslogics Boost Speed .
Ive had Norton 360 for years now never looked anywhere else they just lost a customer for this and other reasons , Im not techy minded and found this very simple just my take on it and it worked no problem I had a link to uninstall that didn't do it ,and another tab "force removal" which done the trick ,it worked for me its up to you if you want to buy

 

[adamsilver]

Help!!! Swifty Morgan-- I still can't get the tune-up program off my computer. I need help!!!

 

[swifty_morgan]

look for highjackthis. run and see if you can kill it from there.

 

[SiryaKatono Hunter]

Follow this link:
http/www.tune-up.com/support/?article=2fe8592e01c2415bbe9731188f90720c

 

[Saga Lout]

This thread is dead in the water after nine months since the last post. Closing time, I think.