turning off automaticly

Erfan_edm

Estimable
Jan 7, 2015
15
0
4,560
0
Hello
My MSI CX41 laptop turns off after 10 minutes playing a game. First it was only one game but after a while turns it off in every game....
 

COLGeek

Cybernaut
Moderator
It is getting too hot and shutting down to prevent damage. You can try using a laptop cooler, reapplying thermal compound to the CPU and GPU heatsinks, clean the intake/exhaust ports, and/or dialing back your graphics settings in games to reduce the load on the GPU.
 

Erfan_edm

Estimable
Jan 7, 2015
15
0
4,560
0
Hi....
I send you an email a week ago about turning off because my laptop is getting too hot. You gave me some advice like buying a cool pad and cleaning the ports. I did it all but its still the same. It turns off after 10 minutes of playing any games.
Please help.
 

COLGeek

Cybernaut
Moderator
So, only when under a heavy load (like when gaming) it fails. That would imply that there is an issue with the video controller.

What version of Windows are you using? Also, are you main drivers (video, chipset, audio, network) up to date? Same question for Windows.
 
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