TV stuck on screen

[vikarya3]

I have a Panasonic 50" Vierra Link Plasma TV, model TC-50G10. I have not used it for about 3 years. I just hooked it up and the audio is working but the video is stuck on the hd/sd selection screen. The remote will not let me hit okay or use the side arrows. I can do everything else with the remote like menu items. I reset to factory conditions, but still nothing. Any thoughts or suggestions?

 

[helpstar]

try updating the firmware

 

[vikarya3]

It was verizions hd box which was causing the issue, not the tv at all. All fixed. Appreciate your response.

 

[helpstar]

Thanks for the feedback anyways Glad you could solve it yourself