I'm not even sure if my Toshiba laptop is "Harman/Kardon"? I just know that it says that above the keyboard. Anyway, I tried to open my photo app (just the normal one that comes with the laptop) and it does open, but it's showing me nothing but a blank screen along with the bar on top that allows you to exit the page and what not. There's no message, error, or anything that pops up. Anyone know how to fix this?