Question USB C port cannot detect External Hard Drive but can detect USB Device, connected using an adapter

Nov 18, 2019
1
0
10
0
Hi there,

So until recently, I had an issue with my laptop's USB C port where the laptop can't detect an External Hard Drive connected to the port through an Adapter. Confusingly, it can detect a pen drive when plugged in, does it have something to do with the port itself or could it possibly be a Windows issue?

My laptop's model is Asus X456URK

Using another USB ports on the laptop finds the drive detected and fully usable.
 
Last edited:
Thread starter Similar threads Forum Replies Date
newbie_techie Laptop Tech Support 6
C Laptop Tech Support 17
V Laptop Tech Support 2
R Laptop Tech Support 1
K Laptop Tech Support 1
E Laptop Tech Support 2
J Laptop Tech Support 7
S Laptop Tech Support 7
S Laptop Tech Support 2
S Laptop Tech Support 4
S Laptop Tech Support 3
S Laptop Tech Support 1
D Laptop Tech Support 7
M Laptop Tech Support 6
H Laptop Tech Support 2
D Laptop Tech Support 4
K Laptop Tech Support 2
E Laptop Tech Support 1
T Laptop Tech Support 2
G Laptop Tech Support 2

ASK THE COMMUNITY