Question USB Headphones not working...

Aug 7, 2019
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I have a usb generic non-brand headset with a microphone and my laptop will not recognize it.
My drivers are all updated, there are no problems with my headset, and I have already tried to disable/enable
my generic usb ports through my device manager.
Does anyone have any clue what to do about this?
I'm using windows 8.1 by the way.
 
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