USB Headset Not Working On Win 10

Bill M1ke

Jun 28, 2017
My usb headset won't work on my win 10 laptop and my usb ports are fine and it won't even play audio through the headset it plays it through the laptop and i don't what is wrong. - Bill
If your external speakers/headphones aren't working, try the following...

1. Go to "Control Panel".
2. Click on "Sound".
3. Make sure you are on the "Playback" tab.
4. Click on the device you are trying to fix.
5. Now click the "Configure" button and follow the prompts. (Be sure you also click the "Test" button.)
6. Once that is complete, click the "Properties" button.
7. When you are done with your changes, in "Properties", click "Apply" and then "OK".
8. Then click "OK", again, on the main "Sound window".

NOTE: If the headphones don't show in there, right click on the white background of that window and make sure both "Show disabled devices" and "Show disconnected devices" is checked.

Should you still not see the headphones, right click on the "Speakers", only while the headphones are plugged in, and disable them. This may resolve the issue. Be sure you test that the speakers work again, when you unplug the headphones.

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