Hi, so a few weeks ago i bought a logitech g430 headset, and audiojack worked, but not the usb device. When i opened "device manager" windows 10 marked it as unknown device. I tried to fix it, but none of the solutions on the net worked, so i returned my logitech g430. After that i bought hyperx cloud 2 gaming headset and tried the usb on this one, but this time it said that the usb needed a driver, and when searching for a driver it couldnt find one. I think there is not supposed to be a driver for the usb port, but windows does not like that and tries to find find a driver instead.
(incase this image thingy wont work, heres a link http
/imgur.com/tXcccv9)
I am using an msi ge72 6QF Apache Pro, sadly my computer is in Norwiegan, but here are some links that might help you solve my problem. (google translate might seriously help)
http
/imgur.com/a/ECJBr
I tried the g430 on my friends computer (it is running windows 10 as well) and it worked for him.
I am using windows on a ssd if that is important.
If you need any additional information dont be afraid to ask, i'll try and check regulary for any answers...
--EDIT--
-I forgot to say that both headsets are detachable from the USB and can play 7.1 surround sound when connected.
-Also i dont think the usb ports are the problem, because plugging in my mouse (logitech g502 proteus spectrum) to the very same usb ports still works...

I am using an msi ge72 6QF Apache Pro, sadly my computer is in Norwiegan, but here are some links that might help you solve my problem. (google translate might seriously help)
http

I tried the g430 on my friends computer (it is running windows 10 as well) and it worked for him.
I am using windows on a ssd if that is important.
If you need any additional information dont be afraid to ask, i'll try and check regulary for any answers...
--EDIT--
-I forgot to say that both headsets are detachable from the USB and can play 7.1 surround sound when connected.
-Also i dont think the usb ports are the problem, because plugging in my mouse (logitech g502 proteus spectrum) to the very same usb ports still works...