userbenchmark test fail on processor and vga

[laesanpu]

I have a new laptop : HP Laptop 14s-cf0xxx,
using userbenchmark test, it fail on two item:
1) Processor I5 8250U performance only 45%, normally 70-80%
2) Graphic animation doesn not show up, hence graphic reporting missing
you

Agus

 

[webworkings]

If this is a brand new device you just bought, take it back and have them exchange it for a correctly working one. No new device should give you any problems.