Solved! Vizio subwoofer replacement wont pair

Status
Not open for further replies.
Nov 12, 2018
2
0
10
So I got this Vizio soundbar s3821 from a friend and I decided to buy the subwoofer separately since the original one died. At this point I dont know which of the two is broken but theywont pair. The soundbar works fine by itself and the sub I got is the same model # as the bar. Ive tried everything and anything I could find online including bar software update. Any sugestions?
 
Solution
Did you contact Vizio support to see if the sub has to be paired to a specific soundbar or if they can be interchanged? Or if the issue with the soundbar to begin with so that it just won't pair with a sub.
Nov 12, 2018
2
0
10
Yes I did. And after following their step-by-step intructions, which I've did before calling, they said that the life expectancy of the equipment was 3-4 years and I should buy a new one.

 

Good lord they actually said that? Don't even pretend they have a long lasting product?

If this thing pairs like standard BT, I would FORGET all existing connections/reset to factory, and try again from the top.
 
Status
Not open for further replies.