Voyager 3 tablet brand new

Nov 23, 2018
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I bought a Voyager 3 tablet and when I took it out of the box to set up it said that it had an update to install and now won't go past the welcome screen. I've done all three resets and fried to put it on safe mode but it won't go to the menu for safe mode. I bought another one and didn't allow it to update and it set it up fine. Is there something else I. An try without having to take it ba k to the store?
 
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