Want to check for loose keyboard cable(s)

wynne.amanda

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Nov 3, 2017
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I have had an HP Notebook 15af series (Not the touch one) for nearly two years now. Up until a week ago my keyboard was working fine. Suddenly a few keys have stopped working unless I repeatedly press them enough times (and even then). I've already come to the conclusion that it's a hardware issue. I don't want to take it to a technician if it could be a simple fix. My question to you is, how would go about disassembling it so I can check if there is any loose cables and how would identify the keyboard cable? All I want to do is just make sure it's still in place before I take it in. If it's slightly offset and I can fix it than it saves me money.

You're help is much appreciated.
Thanks in advance.
 
Try this first...

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

Should you still need to open it up, try the video here... http://www.laptopkeyboard.com/Guides.php/HP/PAVILION/15-AF/JKB15AC
 
Try this first...

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

Should you still need to open it up, try the video here... http://www.laptopkeyboard.com/Guides.php/HP/PAVILION/15-AF/JKB15AC
 
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