Was watching a video on my packacard bell laptop,then wanted to connect the mouse ,but the port wasn't responding so I removed

Jun 18, 2018
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Was watching a video on Packard bell laptop,wanted to change port for mouse since the port in use was responding,so I removed it swiftly...the very moment the screen went off,but the fan was running normal with the blue light on keyboard on...what could be the issue?
 
Have you tried just restarting (turning off and back on) the laptop to see if this resolves it? Should that not do it, then try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Have you tried just restarting (turning off and back on) the laptop to see if this resolves it? Should that not do it, then try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
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