well there are two user accounts

[girirajfoundation.hr1]

the first user account is getting shut down automatically but other account works fine

 

[rgd1101]

Try login to safe mode with account A, backup the data.
or If user B an administrator account, it can get access to account A

 

[webworkings]

You are leaving out a lot of information here.

What is it you are trying to do exactly and what happens when you try to do it?

 

[girirajfoundation.hr1]

MERGED QUESTION
Question from girirajfoundation.hr1 : "automatic log off"

When i login to one user A it starts and logs off automatically on the same lap top i have another user for the screen account B and when i login in this user it works. I have all the files in A user.

 

[rgd1101]

Try login to safe mode with account A, backup the data.
or If user B an administrator account, it can get access to account A