I've recently been put in charge of computer repairs for a cell phone/computer repair company and I'm not sure what all I need here. The guy who was in charge of it previously rage quit and all of the programs he used were kept on his encrypted external hdd. I'm very proficient with using software like this and troubleshooting, but I have no idea what programs I should be using. I'm looking for a way to do tune ups, virus removal, check for any issues with ram or storage, basically everything. Tons of computers come in, all with completely different problems so any advice on streamlining and software is greatly appreciated. My manager has asked me to send him a list of what I need and he'll get it for me. Additionally, I'm also the tech that handles micro soldering, so if anyone knows an easy way to find board model numbers and wiring diagrams that would be awesome too. Thank you to anyone who can help me with this