when i plug my hardisk,windows shows it does not recognise my device . what to do??

Vishnu_shaji

Commendable
Aug 15, 2016
4
0
1,510
0
I have a 500GB toshiba HDD,Model no:593500-A with me. I have not used it for quite a long time. now when i plugged it to my pc which is working on windows 7, its showing that it does not recognise the device. what are the possible ways to fix this. Please help me with this.
 

Samer1970

Estimable
Oct 23, 2014
99
0
4,610
11


if it is under warranty , send it for repair . if not , just open the box , get the harddisk out , and plug it using internal SATA. this will determine if the harddisk is broken , or the usb to sata bridge is not working or maybe missing a driver.
 

Vishnu_shaji

Commendable
Aug 15, 2016
4
0
1,510
0


it just shows my drives on the computer and not my external drive.
 

Samer1970

Estimable
Oct 23, 2014
99
0
4,610
11


maybe it stopped working then ... was it working on Win7 before ?
 

D_Know_WD

Estimable
Jul 30, 2014
309
0
5,910
124
Hi there Vishnu_shaji,

The fact that the drive is not recognized by Disk Management is not really a good sign. Is the drive even powering up? Do you have important data stored on the drive? Is it under warranty?

Here are a couple of easy things you can try:
- Use a different cable and attach the drive to another port.
- It will not hurt to attach it to another system as well.
- As it is not recognized by Disk Management, it will most probably not be picked up by software tools. Yet, it will not hurt to see if it would be detected by some data recovery tool.

Let us know how this goes,
D_Know_WD :)
 

Vishnu_shaji

Commendable
Aug 15, 2016
4
0
1,510
0



When i plug it the light on the HDD is blinking. i tried changing the cables n usb port but that also diidnt work.
 

Samer1970

Estimable
Oct 23, 2014
99
0
4,610
11


if it is under warranty , send it for repair . if not , just open the box , get the harddisk out , and plug it using internal SATA. this will determine if the harddisk is broken , or the usb to sata bridge is not working or maybe missing a driver.
 
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