K kiyahsonny Dec 26, 2018 1 0 10 Dec 26, 2018 #1 If I don't move the mouse after a short time the whole laptop crashes, I can't move the mouse or esc and I have to turn it off and on again. (This is a new laptop)
If I don't move the mouse after a short time the whole laptop crashes, I can't move the mouse or esc and I have to turn it off and on again. (This is a new laptop)
webworkings Titan Apr 6, 2016 25,136 261 113,340 Dec 26, 2018 #2 If it is doing this and it is brand new, I would return it and have them give you a working device. No new device should give you problems. Upvote 0 Downvote
If it is doing this and it is brand new, I would return it and have them give you a working device. No new device should give you problems.