why isnt my product key working. my computer was a windows 7 and now i upgraded it to a windows 8.1....im trying to reinstall

tysontyron21

Estimable
Jun 12, 2015
2
0
4,510
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why isnt my product key working. my computer was a windows 7 and now i upgraded it to a windows 8.1....im trying to reinstall
 

USAFRet

Splendid
Moderator


Do you in fact have the license key written down?
Is it a valid license key?
What exact error message does it give you?
 

KaelenTV

Estimable
Jun 12, 2015
2
0
4,510
0
If you bought the key online from microsoft check your email there should be a key located in one of the emails they sent you
 
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