Solved! Why my laptop shut down suddenly and is it a battery issue? Is it okay to use the laptop on AC supply while battery is plugged? (please read the des)

Nov 28, 2020
2
0
10
0
I was using my Asus tuf gaming laptop(plugged in and all was okay). Suddenly the laptop died. I mean completely died. It was not turning on and was not charging. I followed youtube tutorials and cleared static(or whatever the process is called) by disconnecting the battery.

Now my laptop turns on and taking charge but if only its on AC. If I take the charger plug out,it completely turns off(as if the battery is not giving any backup).
I am currently using it on AC supply and the battery is plugged into PC


Why this is happening? Is this a battery problem or other issues?
Is using the battery on AC supply(while the battery is coonected) safe?
 
When you remove the battery you are not draining "static" charge from the system. You may be allowing a few caps to discharge completely but that would be it. Laptops don't build up static charges. I don't know what video you followed, but please send me the link. I am doubful it has merit. However, taking them apart or even touching an input like a USB connector can subject the machine to a static discharge (ESD) that will damage it. External connectors are supposed to be protected but the design may be poor. Taking a laptop apart with taking precautions is asking for problems.

When the laptop died, do you remember what the battery charge was? Was the battery drained. Running the laptop on external power is just fine unless the battery is defective. There should be a diagnostic software program supplied by ASUS that will test the battery. I know many laptops have such programs. I dont know about ASUS.
 
Nov 28, 2020
2
0
10
0
When you remove the battery you are not draining "static" charge from the system. You may be allowing a few caps to discharge completely but that would be it. Laptops don't build up static charges. I don't know what video you followed, but please send me the link. I am doubful it has merit. However, taking them apart or even touching an input like a USB connector can subject the machine to a static discharge (ESD) that will damage it. External connectors are supposed to be protected but the design may be poor. Taking a laptop apart with taking precautions is asking for problems.

When the laptop died, do you remember what the battery charge was? Was the battery drained. Running the laptop on external power is just fine unless the battery is defective. There should be a diagnostic software program supplied by ASUS that will test the battery. I know many laptops have such programs. I dont know about ASUS.
I followed this tutorial:
View: https://youtu.be/_MOe71kBPOY


When it died my Battery was fully charged and I was using it with the cable connected. I even used the laptop with battery(which was working just fine and healthy) power the day before the occurance happened.

It was a sudden incident. The laptop just died(no bootloop or others). It won't turn on or take charge(charging LED was not lit).
After following the tutorial(link given above), my laptop is running only with AC supply even though the battery is connected(battery icon is shown it is saying "95% available,plugged in") . But dies(no backup from battery) when the plug is removed
 
Thread starter Similar threads Forum Replies Date
D Laptop Tech Support 2
S Laptop Tech Support 8
N Laptop Tech Support 15
NightKnight007 Laptop Tech Support 5
N Laptop Tech Support 6
S Laptop Tech Support 2
R Laptop Tech Support 4
S Laptop Tech Support 2
P Laptop Tech Support 3
B Laptop Tech Support 1
B Laptop Tech Support 2
A Laptop Tech Support 1
G Laptop Tech Support 1
L Laptop Tech Support 1
E Laptop Tech Support 3
B Laptop Tech Support 1
H Laptop Tech Support 5
S Laptop Tech Support 1
A Laptop Tech Support 1
S Laptop Tech Support 2
Similar threads
Solved! Laptop battery died, suddenly booting straight to bios, boots too fast to see any error messages. CMOS seems fine, SSD HDD 1st Boot, No changes made
Solved! Laptop turns off suddenly when there's plenty of battery life left
Question Laptop Built in battery plugged in suddenly reboots and it takes long to start again...battery showing 99% before it reboots
Solved! Laptop sometimes turned off suddenly
Solved! Asus Laptop suddenly not running well on battery.
Solved! Laptop turns off suddenly
my laptop automatic turn off suddenly
My laptop is just 4 months old. It suddenly shuts off with a sound even when the battery is more than half.
Solved! Laptop battery percentage suddenly not increasing + Unwarned shutdowns
I was using my laptop and suddenly got battery low notification.i forget to plugin charger
ASUS laptop battery dead in a sudden 2 weeks
Brand New Windows 10 Laptop Suddenly Powers Off - Desperate, Have Tried Everything I Could Think Of
Data loss on removal of battery and start of Laptop when laptop got off suddenly.
my laptop is only 18 mnths old. surely doesnt need new batter yet? turns off suddenly after an hour of use even though battery
my laptop is suddenly shut-off
My Acer aspire E431 laptop switch off suddenly even my battery 67%,I try to switch on the power button it opens for few second
Asus laptop battery charges slowly, then suddenly went up to 100%
lenovo N200 Model N14608 Battery,When i working at 15% Battery Suddenly turn it off,When i turned On ,it Fails to charge.
Laptop suddenly shutdown
Dell inspirion L502X laptop , after full charge of 9 cell battery I suddenly get orange white flickering of battery .now as it

ASK THE COMMUNITY