Why won't my hp windows 10 charge when plugged in and on

Sedivy

Commendable
Dec 17, 2016
92
0
1,660
32
If it's not charging when you laptop is on idle (open and on but you're not doing anything intensive), it might be something wrong with the battery itself? How fast does it drain when running only on battery? Did you buy it new?
 

Sedivy

Commendable
Dec 17, 2016
92
0
1,660
32
That's the way it works. If you're gaming while charging the battery, most of the power will go into maintaining the system running and not much to battery charging. Once you stop playing, it'll redirect it all to battery charging and it'll naturally go faster.
 

Sedivy

Commendable
Dec 17, 2016
92
0
1,660
32
If it's not charging when you laptop is on idle (open and on but you're not doing anything intensive), it might be something wrong with the battery itself? How fast does it drain when running only on battery? Did you buy it new?
 

Sedivy

Commendable
Dec 17, 2016
92
0
1,660
32
Ok which laptop is this?
It could be several things. Some laptops have power management schemes that basically if you have it set to max performance all the time, it will shut down when disconnected from power. So make sure that's set to balanced or whatever equivalent for balanced is for your laptop.
Otherwise, if this isn't it, then it's probably either the bad battery or battery connection. In either case that is something you'd take to the repair shop (or send back to dell, hp, lenovo or whoever makes your laptop), for them to fix for you and replace your battery.
 

Sedivy

Commendable
Dec 17, 2016
92
0
1,660
32
It could be several reasons as I mentioned, and it might necessarily be a bad battery. Check power management in windows, and otherwise take to repair shop, as if connection to the battery is for whatever reason not good, functional battery or not won't make a difference.
If it's hp, and it's under warranty still you can send it in for them to fix it. You can send it in even if not under warranty but then they charge for repair and that isn't great. You can however, at least contact their tech support online for free and ask what is likely to be the issue.
 
Thread starter Similar threads Forum Replies Date
X Laptop Tech Support 5
Y Laptop Tech Support 1
D Laptop Tech Support 1
G Laptop Tech Support 4
J Laptop Tech Support 8
B Laptop Tech Support 2
T Laptop Tech Support 1
M Laptop Tech Support 1
M Laptop Tech Support 2
M Laptop Tech Support 1
J Laptop Tech Support 2
D Laptop Tech Support 3
V Laptop Tech Support 1
E Laptop Tech Support 1
T Laptop Tech Support 2
E Laptop Tech Support 1
M Laptop Tech Support 2
Y Laptop Tech Support 1
L Laptop Tech Support 3
M Laptop Tech Support 6

ASK THE COMMUNITY