Hey, I am having issues with a new lcd screen I bought for my laptop. I have a MSI laptop and I accidentally hit the screen with my hand one day and cracked it. I called MSI to get a new one, but they told me it would be upwards to $400 to get and I would be out of a laptop for about a month.
The guy told me to check eBay and Amazon because they had monitors for sale that would work with mine. That is what I ended up doing.
The seller asked me for the serial number and other information about the LCD screen to ensure that I would in fact get the correct one. They sent it to me, I installed it, and it won't turn on. I contacted the seller and they re-verified with me that the one they sent will work.
Under Device Manager, it shows that Windows sees the LCD screen, but it shows it as this:
Digital Flat Panel (1024x768 60Hz)
That doesn't seem to make sense though because the dimensions of that type of monitor is much more square in shape than the one I have.
I updated my graphic driver from the MSI website and it still isn't resolved. Any idea what would be causing this? Any help would be fantastic.
My computer specs are the following:
The guy told me to check eBay and Amazon because they had monitors for sale that would work with mine. That is what I ended up doing.
The seller asked me for the serial number and other information about the LCD screen to ensure that I would in fact get the correct one. They sent it to me, I installed it, and it won't turn on. I contacted the seller and they re-verified with me that the one they sent will work.
Under Device Manager, it shows that Windows sees the LCD screen, but it shows it as this:
Digital Flat Panel (1024x768 60Hz)
That doesn't seem to make sense though because the dimensions of that type of monitor is much more square in shape than the one I have.
I updated my graphic driver from the MSI website and it still isn't resolved. Any idea what would be causing this? Any help would be fantastic.
My computer specs are the following:
Windows 10 Home
Intel Core i7-4810MQ @2.80GHz
32GB Ram
GeForce GTX 870M w/ 6GB Dedicated Memory