Question Yamaha RX-V4 remote control not working

[DedEmbryonicCell]

Just received my Yamaha RX-V4 (Brand New) yesterday. Hooked it up today and the controller is not working.

No light when I push any button. Tried the batteries that came with it, and 4 new batteries from my house and still nothing.

I'm assuming it's just a lemon out of the box but just in case I thought I'd ask before assuming. Maybe I'm missing something.

Thanks in advance for the help!

 

[COLGeek]

Have you tried these things?

https://manual.yamaha.com/av/20/rxv4a/en-US/3636558859.html

 

[DedEmbryonicCell]

Yes I have.

Everything works from the receiver itself. It's just the remote control. It just doesn't want to work.