Zte avid plus

[Chuckjo]

I did a factory reset on my zte and I wiped the cash partition. Now my phone is just starting over and over with the logo? Please help.

 

[webworkings]

You may have to now do a "Hard Reset" to get the phone working again. Try the following...

NOTE: Doing this will clear the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the phone.


If this doesn't fix the issue, then you may have to try and reinstall the original software via a computer, or taking it into a shop that can do it for you.