I got mine as an Obama-phone, which are free phones for very low-income people. They service is Virgin Mobile, through Sprint of course. Even as a free phone it's not a bargain and Virgin is making out like a bandit with this government contract. The data service is so slow it's actually worse than the days of dial-up. Most months I use all of my allowed data, having never actually reached a website. The service may be partly to blame as Sprint is notorious in my area for providing little coverage. Yet even with a perfect wifi signal I can rarely load a page. This phone also constantly freezes (it's not uncommon to be forced to end a call by shutting the phone off- and I may not have placed the call, nor was it in my pocket. Hands down the very worst phone and/or internet capable product I've ever experienced.