Have you ever received a text message from an unknown phone number saying you’ve won a free trip and all you have to do is tap on the link to collect your prize? If this has happened to you or you get other odd texts with links from unrecognized numbers, chances are you have received a spam text. These are designed to trick people into clicking the links, thus exposing themselves to viruses, identity theft, and other harmful things. If you are an AT&T Wireless customer and you believe that you have received a spam text message, just follow these simple steps to report it to AT&T.
1. Warning- If you have opened the text already and it has a link, DO NOT tap on the link. This will likely open you up to a virus or direct you to a website that will try to collect and steal or sell your personal information. Also, DO NOT respond to the number where the text came from.
2. Forwarding- Depending on how your phone does it, forward the text message to 7726. Forwarding the text message to 7726 or SPAM as it is known will automatically report the message to AT&T.
3. Investigation- Once the message has been reported, there is nothing else for you to do. AT&T will launch an investigation and do whatever they have to in order to get the spam message stopped and if possible, the people behind the message.