Recent content by zorak16

My apologies it was actually Outlook 2016, not 2013. For those curious, my solution was to change the settings by going through the control panel mail settings instead of outlook itself

Hello! I have a user using Outlook 2013 with their email setup as POP3. By default, it is configured to leave a message on the server for 5 days before deleting it. I changed it to 30 days, but when I close Outlook and reopen it, the setting changes back to 5 days. What is causing this...

Nevermind all, I found the answer. To unprotect a "workbook" (not a "worksheet)" Go to File> Info > Permissions and click "Encrypt with Password" In this window, you will see astericks where your current password is filled. Remove the hidden password and click ok (the field where you enter the...

Hello all! I protected a workbook on Excel 2010 a few months ago, but I no longer wish to have a password for the workbook. I cannot find where to unlock the workbook. Everything I researched online is for unlocking a worksheet, but not a workbook. Most of them direct me to Review> Unprotect...

Hey guys, I read today online that there's a new Chrome OS coming out with a new line of Chromebooks starting Sep 17. http://www.theverge.com/2015/8/13/9145379/dell-chromebook-13-laptop-price-specs For $400 dollars it just struck me as odd that the entry level of a new Chromebook only has 2GB...

I just went on the Windows user's computer. Outlook was already configured for HTML. Any additional solutions? Thanks jeremywshoe for the help so far.

Thanks I will try that momentarily when I have access to the computer sending via Outlook. The only reason I do not like that solution is because it doesn't address why two computers with the same OSX would have different reactions.

Never mind that was not the solution. The one user is still receiving winmail.dat files instead of the proper attachment. One last info that I did not mention initially is what has changed (as far as I know). The Mac user who is having issue recently upgraded from a crappy old Tiger OSX (10.4)...

I believe I found the solution. One of the OSX users had their mail configured for Plain Text format and the other one (the person who successfully received the emails) was configured for Rich Text format. As far as I know, Outlook always sends in Rich Text format. I changed the user's email...

Hello, I have a problem at work where one of our users would send an email (via Windows 7, Outlook 2010) with a jpg attachment to two of our creative directors (both on OSX 10.9, using the default Mail app). One of the creative directors receives the email and is able to access the attached...

Hello all, I went on vacation last Thursday and I got back today. I opened my Outlook 2010 to download the emails I missed (I am set up as POP) and a huge stream of emails came into my inbox. My issue is that a noticed a random period on Friday where I have no emails (it was 12-4pm last...

Alright so if I start with Outlook and make a folder, then it would not appear in the OWA because the folder is associated with my local, .pst, file. Is there a setup where I can have the folders synchronize? Or better yet, if I already have a .pst with years of emails and folders, can't I use...

Hello all I have a quick question. Let's say my companies email is hosted via exchange. If I use Outlook (2010 or 2013 are the ones we use) and create folders for each client, will those folders appear when I access my email via the OWA? Aka are the Outlook files and folders 100% synched with...

Fair enough. I'll choose your first response as the answer. Thank you for the advice!

What would happen if I copy the .pst to a backup location while they are actively using their email and downloading new emails? My idea would be to have them copy the .pst file to a network drive towards the end of their day (maybe 4pm on Friday).