UPDATE: I've now reverted to previous build of Windows 10 and the mic-in works again! However, I still don't know how to move forward with keeping this system updated. Apparently this build of Win10 (Version = 2004 , OS build = 19041.630) "improved" security issues related to input devices, such as keyboards and mics.
How can I update my Win10 system without throwing my mic jack out of order?
I've left the description of my original problem below for reference.
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I have a Toshiba Satellite P775 (older but very reliable) running Windows 10. Until last week I had been screen capturing various videos using Debut Video Capture from NCH and all worked perfectly, video capture and audio capture. I successfully captured something during the day on Nov 12th, 2020 and then that evening a major update of Windows 10 was downloaded and installed. Since then, the audio does not record properly when screen capturing. Below are some details of the problem, my system and the new OS...
How can I update my Win10 system without throwing my mic jack out of order?
I've left the description of my original problem below for reference.
__
I have a Toshiba Satellite P775 (older but very reliable) running Windows 10. Until last week I had been screen capturing various videos using Debut Video Capture from NCH and all worked perfectly, video capture and audio capture. I successfully captured something during the day on Nov 12th, 2020 and then that evening a major update of Windows 10 was downloaded and installed. Since then, the audio does not record properly when screen capturing. Below are some details of the problem, my system and the new OS...
- I use a 3.5mm cable out from headphone jack and into mic jack. Headphone jack still works perfectly. Cable is good (have tried 2 separate cables)
- System uses "Realtek High Definition Audio"
- Other recording programs (such as Windows Voice Recorder) have the same problem as Debut Video Capture, so doesn't seem to be the program.
- Audio begins to be recorded but quality is awful, like in a submarine, and slowly fades until complete failure to record at all.
- New Windows 10 Home version is: Version = 2004 , OS build = 19041.630, installed on 11/12/2020
- Recording worked great prior to install of this Windows update.
- Things I've already done...
- I've checked all audio and mic settings and have toggled both "Noise Suppression" and "Acoustic Echo Cancellation."
- I've used the Windows Sound Troubleshooter and it reports everything is working and properly installed
- Device Manager says that the most up to date driver is already installed
- Blown out the mic-in port with compressed air
- Shut down and rebooted computer
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