a haunted router?

[berbes]

there is so much i don't know about routers & browsing, but what would make it impossible for any browser to work wirelessly, yet, we can download drivers using software?

i have a freshly formatted laptop and it works great at my house for all wireless connectivity, but when i return it to a client, it works for a page-load or two, then, times out thereafter. all drivers are updated, as i was able to do THIS wirelessly. gotta love technology . i know this has to be a click or two somewhere from working, right?

thanks!!
berbes

 

[webworkings]

Well, you may want to have them restart their own router/modem. Sometimes that is all it would need.

If this doesn't help, you may want to do the following...

Try this....

First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:

1. Go to "Control Panel".

2. Next go to "Network and Internet" and then "Network and Sharing".

3. Now click on "Manage Wireless Networks".

4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.

5. After doing this, close the open windows and reboot the computer.

6. Once the computer is fully reloaded, scan for the "Wi-Fi networks".

7. Click on the available network that you want to access and select "connect".

8. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the "connect" button.

It should now be connected.

NOTE: If this doesn't work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps.

If this doesn't work, test seeing if your laptop will connect via Ethernet. If so, then your WiFi card may be going. You can either look to replace it/have it replaced, or get an external (plugs in via USB) WiFi card.

Also make sure that there aren't a lot of other devices on their WiFi. That can cause issues. And lastly, it could be related to the browser they are using, or if there is any malware or viruses on the device.