Acer Aspire Cloudbook 11 Won't load after factory reset

Kristelyn

Commendable
Dec 17, 2016
1
0
1,510
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I did a factory reset on my Acer Aspire Cloudbook 11 and windows would not load. The Acer opening window just looped over and over without ever bringing up windows to start set up. I attempted using the suggestions on these threads that worked for some with the same issue but windows would never load. Now it keeps asking for the password. The only password we set up for the computer won't work. Can this be fixed? This is a pre-loaded set up so there is no disk or anything to use. If it can be fixed how do I fix it to get to the point where we can set up like when it was new? Very frustrated. It seems by what I have read this is a common issue with this computer.
 

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