Hello, hope someone can help me!
My husband bought me a new Acer Aspire E15, it's only one week old and already something's gone wrong! I switched it on this morning and instead of starting up, it's stuck on the "shutting down" screen, been this way for over an hour now. I've held the power button down to force shut down and start again but when I switch it back on, it just goes back to shutting down. I've unplugged the charger to try and run down the battery but I'm dreading that once I plug it back in in, it'll just do the same again!
Any ideas? Help would be greatly appreciated!
My husband bought me a new Acer Aspire E15, it's only one week old and already something's gone wrong! I switched it on this morning and instead of starting up, it's stuck on the "shutting down" screen, been this way for over an hour now. I've held the power button down to force shut down and start again but when I switch it back on, it just goes back to shutting down. I've unplugged the charger to try and run down the battery but I'm dreading that once I plug it back in in, it'll just do the same again!
Any ideas? Help would be greatly appreciated!