My laptop was dragging when playing games. I did a couple updates but some of them was unsuccessful. I initiated a factory reset that cleared Everything. Once the reset started it never completed after 6 hours. It got stuck at installing drivers at 86% and kept reconfiguring. And continued to get stuck at 86%. Can someone please help...
1. Turn off the laptop.
2. Turn off your WiFi, or take the laptop to an area where there isn't any WiFi. (If connected via Ethernet, unplug it.)
3. Turn on the laptop.
4. Once it fully loads, then turn on your WiFi again.
Sometimes (especially in 10) updates, including those that come after a reset, can get the computer stuck. It happens when an update fails, for whatever reason, and the device continually tries to get it to install over and over. Leaving you 'stuck'. Until you take away its ability to continue trying the update, hence the no WiFi, then it should load.