Acer es11 burnt?

[Bardebay]

my laptop was working fine before,and when i used premiere pro on it ,and it started freezing.
now i need to even wait for atleast 10 sec before opening windows explorer.Watching a video is impossible...
did i burn the motherboard with the PP or what?can't even play a 1080p video..is it the win 10 fault or hardware?

(i post a forum like this before,but there was no reply and i count find the thread any more..)

thank you.

 

[Bardebay]

is there a way to fix it?

 

[Shektron]

If you can, install HWMonitor on your system and check for temperatures. It does sound like something broke in your system, though usually heavy loads cause crashes before they permanently damage anything. Nonetheless, check the temperatures of everything. Start backing up files in case you have to re-install Windows/reset the laptop.

 

[rgd1101]

MERGED QUESTION
Question from Bardebay : "acer laptop not working"

my laptop,acer es 11,is not working after i ran premiere pro on it.
i know it was not working properly with the PP,but after using it i figured it out that nothing works with the laptop so i reinstalled everything.
but even now,after reinstalling windows,my laptop stays weird and i cant views files without 10 sec of waiting. and cant even watch videos ,1080p.

what should i do?is the windows 10 problem?or hardware problem?

 

[Bardebay]

Thank you rgd1101. I wasn't looking for this post every where and I can't find it till now.

 

[Bardebay]

If you can, install HWMonitor on your system and check for temperatures. It does sound like something broke in your system, though usually heavy loads cause crashes before they permanently damage anything. Nonetheless, check the temperatures of everything. Start backing up files in case you have to re-install Windows/reset the laptop.

Ok, I will try. I have reset my window completely 2 times.both time failed.still freezing.

 

[Bardebay]

this is my result.

 

[Shektron]

Sounds like hardware failure then. Recommend taking it to the local hardware shop, or just return it directly.

 

[Bardebay]

just want to learn from you,how did you tell?

 

[Shektron]

Because nothing else seems very probable at this point. Re-installing Windows or resetting is the best you can do to troubleshoot a bad laptop. Opening up a laptop isn't recommended, hence you can't swap out hardware to find the exact fault. Temperatures are normal, the resetting would have re-installed the drivers, and plus you've mentioned the issue started only after you put a heavy load on the system. There isn't much else that you can do to solve the issue yourself, and the next best way to solve the problem would just be to let the manufacturer handle it.